About Us
10+ Years
We have more than years of experience
We value our flexibility and independence to serve
Welcome to Collateral Freght Services, the premier leader in consolidated freight management in Kenya and beyond. With a history of successful project delivery and a reputation for excellent customer service, we have established ourselves as one of the fastest-growing small and medium-sized enterprises in the region. At Collateral Freght Services, we pride ourselves on our ability to provide customized and interactive solutions to your freight management needs. We work with you to understand your unique requirements and offer tailored services that meet and exceed your expectations
Mission
To serve our clients with independence, integrity, and transparency, and to deliver tailored solutions that effectively and efficiently meet their freight management needs
Vision
we strive to be the premier provider of bespoke integrated freight services and management in East Africa and worldwide.
What We Do
Our team of experienced logistics professionals is dedicated to providing efficient, transparent, and ethical services that prioritize your satisfaction. We value the importance of communication and feedback, which is why we keep you informed throughout the entire process and work collaboratively with you to ensure a seamless experience. Whether you need air, sea, or land freight services, we have the expertise and resources to handle any project, no matter how complex. Our wide range of services includes customs clearance, documentation, warehousing, specialized charters, and more. We operate across a large international network of partners in over 120 countries, enabling us to create efficient linkages in our freight management services worldwide. Our core area of operation is East Africa, with a network presence in South Sudan and Ethiopia.At Collateral Freght Services, we are committed to serving you with independence,integrity, and transparency. We value our flexibility and independence to serve, and our staff's ability to deliver high-quality solutions that prioritize your unique needs.
What Make Us Special
We have a history of successful project delivery and a reputation for excellent customer service, we have established ourselves as one of the fastest-growing small and medium-sized enterprises in the region.Collateral Freght Services offers its services to clients in Kenya, East Africa, and beyond. The company has an extensive network of partners and affiliates that help to ensure the seamless and efficient delivery of goods across borders. From air freight to sea freight and road freight, Collateral Freght Services has the expertise to handle all types of cargo. They have established relationships with key players in the transport and logistics industry, ensuring that clients receive the most competitive rates and reliable services.
Continuous Communication and Feedback
We understand that effective communication and feedback are essential to building strong, long-term partnerships with our clients and partners. That’s why we use the latest communications technology to keep our clients informed and engaged throughout the freight management process, with ongoing, interactive progress tracking and feedback mechanisms that enable us to constantly
Staff Ability to Deliver
Our team of experienced professionals is our greatest asset, and we are committed to providing them with the support and resources they need to excel in their roles. We strive to minimize bureaucracy and focus on efficiency, seamless delivery, and customer satisfaction while empowering our staff to assess clients’ needs, design solutions, and resolve assignments without undue micro-management
Integrity and Transparency
We believe that honesty, transparency, and ethical business practices are essential to building trust with our clients and partners. We commit to delivering our services with integrity and transparency, and to always adhere to the highest standards of professional conduct.
Flexibility and Independence
As a medium-sized enterprise, we pride ourselves on our ability to provide flexible, personalized solutions that are tailored to each client’s unique needs. We are committed to serving our clients with independence, within territorial and statutory regulations, and always with their satisfaction as our top priority.
I recently used Collateral Freght for a large shipment, and I have to say that I was extremely impressed with their services. From the initial consultation to the final delivery, their team was professional, responsive, and went above and beyond to ensure everything went smoothly.
jane salima